Choice Bagging
Centralized Machine & Service Management Web Application
- Centralized machine and parts management
- QR-based service access for machines
- Integrated MRP workflow
- Streamlined internal workflows
- Scalable foundation for future automation
Project Scope
No project scope content available.
The Problems We Solved
Choice Bagging struggled with managing machine data, service workflows, and customer support across multiple disconnected systems. This made tracking, servicing, and scaling operations increasingly difficult.
No Centralized Machine Management
Machine details, parts, assemblies, and service records were spread across different tools and documents, making it hard for teams to get a complete view.
Business Impact
Slower service response, higher manual effort, data inconsistency
Complex Service and Support Workflows
Service teams had no easy way to track machine history, service status, or customer issues in one place.
Business Impact
Delayed support, repeated follow-ups, poor service visibility
Disconnected MRP and Operations Data
Production and order data from the MRP system were not easily accessible alongside machine and service information.
Business Impact
Inefficient coordination between production and service teams
Limited Customer Self-Service
Customers had no direct access to machine details or service history, leading to frequent support requests.
Business Impact
Higher support load, slower customer resolution times
Project Highlights
A few screens that showcase how our work looks in action.
What We Delivered
Centralized Machine Management Platform
A unified system to manage machines, parts, assemblies, service records, and operational data in one place.
MRP-Integrated Workflow System
Direct integration with the MRP system to align production, orders, inventory, and service operations.
QR-Based Service Experience
QR-enabled machine pages for quick access to service history, machine details, and support information.
From Manual, Fragmented Workflows →Fully Digitized Operations
We didn’t just build a web app — we helped Choice Bagging move from scattered systems to a fully digitized workflow. The new platform improves service speed, reduces manual effort, and gives both staff and customers clear visibility into machine and service operations.
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