Aquasol
Warranty Claim Functionality for Manufacturing Website
- Streamlined warranty claim process
- Streamlined warranty claim process
- Automated backend warranty workflows
- Reduced manual handling of claims
- Improved post-sales customer experience
Project Scope
No project scope content available.
The Problems We Solved
Implementing a warranty system required addressing workflow and usability challenges.
Manual Warranty Claim Handling
Warranty requests were processed manually, leading to delays and errors.
Business Impact
Slow resolution times, higher support workload
Poor Customer Claim Experience
Customers lacked a clear and easy way to submit warranty claims.
Business Impact
Customer frustration, increased support inquiries
No Claim Tracking Workflow
There was no structured process to manage claim status and updates.
Business Impact
Operational inefficiencies, poor visibility
Backend Integration Challenges
Warranty data needed to flow smoothly into internal systems.
Business Impact
Disconnected workflows, manual follow-ups
Project Highlights
A few screens that showcase how our work looks in action.
What We Delivered
Custom Warranty Claim Functionality
Built a dedicated system for submitting and managing warranty claims.
Intuitive User Interface
Simple, guided claim submission experience for customers.
Automated Backend Workflows
Connected frontend submissions with backend processing and tracking.
From Manual Claims→ To Automated Warranty Management
We didn’t just add a feature — we improved the customer journey. The new warranty claim system enables Aquasol to manage claims efficiently while providing customers with a smooth, user-friendly experience.
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